How we collect, use, and protect your personal information
This Privacy Policy explains how cloud-trek collects, uses, discloses, and safeguards personal information when you visit our website or engage with our services. We are committed to protecting your privacy and handling your data in accordance with Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
We may collect personal information that you voluntarily provide when you:
The types of personal information we collect may include your name, email address, postal address, property details relevant to energy assessments, and information about your energy requirements and preferences.
We use collected information for the following purposes:
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
We implement appropriate technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. When information is no longer needed, we securely delete or de-identify it.
Under Australian privacy law, you have the right to:
Our website uses cookies and similar technologies to enhance user experience and analyse site usage. Please refer to our Cookies Policy for detailed information about our use of cookies.
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
Our services are not directed at individuals under 18 years of age. We do not knowingly collect personal information from children.
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly.
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
cloud-trek
Level 8, 123 Collins Street
Melbourne VIC 3000
Australia
Email: [email protected]
Last updated: September 2026